Global Water owns and operates regulated water and wastewater utilities and is one of the world’s leading innovators in total water management. Each municipality they serve has its own individual deployment, where the system keeps track of water usage and provides billing services. They asked gate6 to create a way for Global Water’s busy customers to look up their water usage, get account information and make payments.
The gate6 team created a web service that requests data from the existing global water application server and pushes it to the client mobile device. The improved accessibility to information and bill payments has garnered higher customer satisfaction with Global Water’s services.
Sign up and login
View account details
Pay current bill
View usage history stats
gate6 seamlessly tied the existing account and usage information systems at Global Water to customer-friendly android and iPhone apps. This allowed customers to quickly and easily access info and pay bills, anywhere and at any time. In addition, any updates they made from their desktop, over the phone or using these apps could be seen nearly instantaneously.
