Enabling intelligent, contextual engagement with your customers over any device or medium
Acquiring and retaining customers requires selling smarter and faster. Your traditional modes of serving your customers over voice and web are essential but not sufficient — lacking context, intelligence, and often resulting in your customers waiting in call queues and getting lost in complex IVR prompts. Your customers want the ability to reach you with a single click and get answers rapidly, and require flexibility to interact with your business from anywhere over any device or medium (phone, web, mobile, messaging, whatsapp, social)
gate6 can help you seamlessly bring disparate CRM, IVR and voice systems together to personalize every customer engagement, drive productivity for your staff and turn your customers into loyal advocates. Engage with your customers anytime, anywhere, while seamlessly integrating with your business workflows.